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19th CFM ANNUAL GENERAL MEETING FOCUS ON CONSUMER ISSUES

CFM acts as a facilitator and serves as a channel for users to redress unresolved complaints by service providers based on the guidelines set out in the General Consumer Code of Practice for the Communications and Multimedia Industry Malaysia (GCC). The post 19th CFM ANNUAL GENERAL MEETING FOCUS ON CONSUMER ISSUES appeared first on .
NETWORK DISRUPTION AFFECTS CONSUMERS’ DAILY AFFAIRS

CFM sees this as not just an issue of offering free data for the inconvenience but rather that consumer’s need reassurance that such disruption should not be occurrence. The post NETWORK DISRUPTION AFFECTS CONSUMERS’ DAILY AFFAIRS appeared first on .
CFM POLL: THREE IN FIVE MALAYSIANS NOT GETTING INTERNET SPEED AS PROMISED

The findings of the CFM poll show that most consumers are not satisfied with the quality of internet speed promised by Telcos | CFM The post CFM POLL: THREE IN FIVE MALAYSIANS NOT GETTING INTERNET SPEED AS PROMISED appeared first on .
CFM PRESS RELEASE | DEADLINE EXTENSION FOR PUBLIC CONSULTATION FOR GENERAL CONSUMER CODE OF PRACTICE FOR THE COMMUNICATIONS AND MULTIMEDIA INDUSTRY 2020

CYBERJAYA, 30 APRIL 2020 – Due to the current COVID-19 situation, the deadline for providing feedback to the Public Consultation for the General Consumer Code of Practice for the Communications and Multimedia Industry (GCC) has been extended to 16 July 2020. The timeline for the public consultation process was originally set from 3 March 2020 … The post CFM PRESS RELEASE...
MCO: TELCO TO ENSURE THE BEST SERVICE FOR FREE INTERNET

CFM recommends consumers to do self-troubleshooting if they are facing network congestion problems as in the tips provided in consumerinfo.my & CFM social media. The post MCO: TELCO TO ENSURE THE BEST SERVICE FOR FREE INTERNET appeared first on .
GCC PUBLIC CONSULTATION FOR 2020

Members of the public are encouraged to provide feedback on this public consultation in order to ensure that GCC version 2020 takes into account the current needs and circumstances of the Malaysian communications and multimedia consumers. Further information on this exercise could be accessed at http://www.consumerinfo.my. The post GCC PUBLIC CONSULTATION FOR 2020 appeared first on .

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