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CFM DRAWS UPON THE SPIRIT OF KELUARGA MALAYSIA IN CALLING FOR IMPROVED TELCO SERVICES
CYBERJAYA, 15 SEPTEMBER 2022 – The Communications and Multimedia Forum of Malaysia (CFM) lauds the reminder by the Minister of Communications and Multimedia, Tan Sri Annuar Musa, that telcos should be more proactive in providing service in all areas and not pick or...
CFM CHAIRMAN CALLS FOR COMPENSATION GUIDELINES FOR SERVICE DISRUPTION
CYBERJAYA, 4 JULY 2022 – In light of the recent Maxis service disruption, the Communications and Multimedia Consumer Forum of Malaysia (CFM) is renewing its call for compensation guidelines to be drawn up to protect consumers. CFM Chairman, En. Muhammad Radzillah said...
CFM CHAIRMAN ECHOES INTERNATIONAL TELECOMMUNICATION UNION(ITU) CALL FOR THE EXCLUSION OF AGEISM IN TECHNOLOGICAL ADVANCEMENT
CYBERJAYA, 18 MAY 2022 – To commemorate World Telecommunication and Information Society Day(WTISD) 2022 and its theme Digital Technologies for Older Persons and Healthy Ageing, Communication and Multimedia Consumer Forum of Malaysia(CFM) Chairman urges the need to...
DEVELOPING TREND ON BILL SHOCK DUE TO DIRECT CARRIER BILLING
CYBERJAYA, 11 MAC 2022 – CFM is seeing an increasing number of complaints under Billing and Charging category, specifically in the subcategory of Direct Carrier Billing (DCB). Consumers need to smart in subscribing as it can lead to unexpected charges causing them to...
WEAK 4G NETWORK, 3G NETWORK IS CLOSING
CYBERJAYA, 17 FEB 2022 – It has been a very challenging year to the telecommunications and multimedia consumers with the planned shutdown of 3G Network by 31 December 2021. The aim was to enable Service Providers to provide faster and better 4G experience. However in...
31 DAILY NETWORK COMPLAINTS LODGED IN 2020, APPOINTMENT OF NEW CHAIRPERSON
CYBERJAYA, 9 DEC 2021 – With 2021 coming to an end, the Communications and Multimedia Consumer Forum of Malaysia (CFM) held its 20th Annual General Meeting (AGM) on 9 December 2021, located at MCMC Auditorium. During the AGM, two things were highlighted which are the...
BE EXTRA VIGILANT IN PROTECTING YOUR ONLINE SECURITY AND SAFETY
CYBERJAYA, 25 JAN 2021 – With the implementation of the current Movement Control Order (MCO), the Communications and Multimedia Consumer Forum of Malaysia (CFM) would like to remind consumers to be extra vigilant in protecting their online security and safety. “With...
19th CFM ANNUAL GENERAL MEETING FOCUS ON CONSUMER ISSUES
CYBERJAYA, 3 DEC 2020 – The Communications and Multimedia Consumer Forum of Malaysia (CFM) today held its 19th Annual General Meeting (AGM) attended by 39 members comprising of Consumers and Associate Members (individuals) representing the demand side, as well as the...
NETWORK DISRUPTION AFFECTS CONSUMERS’ DAILY AFFAIRS
CYBERJAYA, 5 OCT 2020 – The Celcom network disruption that started around 3.00 pm yesterday left many consumers nationwide unable to access voice and data services. According to the media statement issued by Celcom, the technical issue has been resolved and service...
CFM POLL: THREE IN FIVE MALAYSIANS NOT GETTING INTERNET SPEED AS PROMISED
CYBERJAYA, 25 SEPT 2020 – The Communications and Multimedia Consumer Forum of Malaysia (CFM) conducted an online poll during the Movement Control Order (MCO) to gather feedback from consumers of their subscribed services. The findings of the poll show that most...
CFM PRESS RELEASE | DEADLINE EXTENSION FOR PUBLIC CONSULTATION FOR GENERAL CONSUMER CODE OF PRACTICE FOR THE COMMUNICATIONS AND MULTIMEDIA INDUSTRY 2020
CYBERJAYA, 30 APRIL 2020 – Due to the current COVID-19 situation, the deadline for providing feedback to the Public Consultation for the General Consumer Code of Practice for the Communications and Multimedia Industry (GCC) has been extended to 16 July 2020. The...
MCO: TELCO TO ENSURE THE BEST SERVICE FOR FREE INTERNET
CYBERJAYA, 31 MARCH 2020 – The Communications and Multimedia Consumer Forum of Malaysia (CFM) as a forum that prioritizes consumer interest lauds the government’s collaboration with service providers (Telco) to offer free internet special packages to all postpaid and...
CFM DIALOGUE 2019: STAY SAFE ONLINE
BANGI, 18 DECEMBER 2019 – As an industry forum that prioritises consumer rights, the Communications and Multimedia Consumer Forum of Malaysia (CFM) supported by the Malaysian Communications and Multimedia Commission (MCMC) took the initiative to hold the CFM 2019...
CFM, MTSFB, MMU ADVOCATES CONSUMER THROUGH A SYNERGY PROGRAMME
CYBERJAYA, 30 NOVEMBER 2019 – Two industry forums designated by the Malaysian Communications and Multimedia Commission (MCMC), the Communications and Multimedia Consumer Forum of Malaysia (CFM) and the Malaysian Technical Standards Forum Bhd (MTSFB), collaborated for...
CFM CELEBRATES 2019 NATIONAL DAY WITH “CFM MERDEKA EXPLORACE”
KUANTAN, 28 AUGUST 2019 – In conjunction with Malaysia’s 62nd National Day, the Communications and Multimedia Consumer Forum of Malaysia (CFM) celebrates 2019 National Day by hosting a laidback program that also promotes teamwork through “CFM Merdeka Explorace”...
NETWORK ISSUE- THE HIGHEST COMPLAINT REPORTED BY CONSUMERS’ TO CFM FOR HALF-YEAR OF 2019
CYBERJAYA, 31 JULY 2019 - The Communications and Multimedia Consumer Forum of Malaysia (CFM) 18th Annual General Meeting (AGM) announced the total number of complaints reported by consumers for the first half-year (H1 2019) from January to June this year with 4,635...
CFM 2019 DIALOGUE SESSION: A CONSTRUCTIVE DISCUSSION PLATFORM ON THE CHALLENGES AND THE FUTURE OF BROADBAND IN MALAYSIA
PETALING JAYA, 3 JULY 2019 – Consumer issues continue to be the priority for the Communications and Multimedia Consumer Forum of Malaysia (CFM). Realizing the rapid changes in the telecommunications industry and the growing consumer demand, CFM took the initiative by...
IMPROVEMENT OF CONSUMER COMPLAINTS HANDLING RESOLUTION THROUGH GENERAL CONSUMER CODE (GCC) REVIEW
CYBERJAYA, 24 JUNE 2019 – The Communications and Multimedia Consumer Forum of Malaysia (CFM) as an industry body designated by the Malaysian Communications and Multimedia Commission (MCMC) in developing and implementing the General Consumer Code of Practice for the...
CFM ANIMATCH USES ANIMATION AS A MEDIUM TO EDUCATE CONSUMERS TO BETTER UNDERSTAND COMMUNICATIONS AND MULTIMEDIA ISSUES
CYBERJAYA, 31 MARCH 2019 – CFM Animatch is the first animation competition organized by the Communications and Multimedia Consumer Forum of Malaysia (CFM) to create creative animation videos to deliver messages of issues faced by consumers in the communications and...
COMPLAINTS ABOUT NETWORK AND HIGH-SPEED BROADBAND (HSBB) PRICE RECORD AN INCREASE IN 2018
CYBERJAYA, 28 MARCH 2019 – The Communications and Multimedia Consumer Forum of Malaysia (CFM) has been one of the complaints channels for 18 years for consumers to report their problems in the communications and multimedia services. For 2018, CFM received 6,330...
CFM ANIMATION CHALLENGE TO EDUCATE MALAYSIAN CONSUMERS
CYBERJAYA, 12 FEBRUARY 2019 - Animation not only features entertaining characters and movements but has become one of the most important medium of today's world to attract audiences and facilitate message delivery. Realizing that, the Communications and Multimedia...
CFM’S 2018 INDUSTRY KNOWLEDGE SHARING SESSION: UNDERSTANDING CONSUMER’S IMPORTANCE FOR THE IMPROVEMENT OF COMMUNICATIONS & MULTIMEDIA INDUSTRY
PUTRAJAYA, 19 NOVEMBER 2018 – The Communications and Multimedia Consumer Forum of Malaysia (CFM) continues to be committed in protecting consumers and improving the industry by organising Knowledge Sharing Session (KSS) with telecommunication service providers and...
BILLING DISPUTE- HIGHEST TELECOMMUNICATION ISSUE REPORTED BY CONSUMERS TO CFM
CYBERJAYA, 31 OCTOBER 2018 – The Communications and Multimedia Consumer Forum of Malaysia (CFM) received the highest number of complaints in the third quarter (Q3) of 2018 with 1,496 complaints compared to the first two quarters of this year where 3,266 complaints...
NEW BROADBAND PRICING IS FOR ALL
CYBERJAYA, 23 OCTOBER 2018 – The new broadband pricing has been the talk of the town. The recent announcement made by the Malaysian Communications and Multimedia Commission (MCMC) saw broadband pricing in Malaysia reduced by up to 56% and made the new pricing...
CFM GAGS & COFFEE: LIGHT SKETCH ON CONSUMER ISSUES REGARDING COMMUNICATIONS AND MULTIMEDIA IN CONJUNCTION WITH WTISD18 CELEBRATION
ALOR SETAR, 22 SEPT 2018 – In conjunction with the national level celebration of the World Telecommunication and Information Society Day (WTISD) 2018 held at Pusat Sains Wilayah Utara organized by the Ministry of Communications and Multimedia Malaysia, the...
MAKING HIGH-SPEED INTERNET MORE AFFORDABLE FOR MALAYSIANS
CYBERJAYA, 20 AUGUST 2018 – The development of internet connectivity in Malaysia requires a concerted effort from all industry players in building a better digital community. While the rollout of broadband in Malaysia focuses on “Internet for all”, two of the main...
AVOID BILL SHOCK DURING PILGRIMAGE
CYBERJAYA, 2 AUGUST 2018 – International roaming services offered by mobile telecommunications providers can help consumers communicate with their friends and family easily even while they are abroad. However, usage of this service without knowing the correct...
CFM TIPS FOR CONSUMERS FACING NETWORK CONGESTION
CYBERJAYA, 13 JUNE 2018 – Making phone calls and sending text messages during peak hours such as during festive seasons can be quite challenging. Hari Raya Aidilfitri is around the corner and consumers will take the time to contact family and friends to send...
CFM SUPPORTS GOVERNMENT EFFORTS IN DOUBLING INTERNET BROADBAND SPEED AT HALF PRICE
CYBERJAYA, 31 MAY 2018 – The Communications and Multimedia Consumer Forum of Malaysia (CFM) supports the government’s push towards twice the speed at half the price for broadband connectivity. For CFM’s chairman, Mohamad Yusrizal Dato’ Yusoff, believes that this is...
CFM 2017 COMPLAINTS RESOLUTION INCREASED – BILLING & CHARGING AND NETWORK COVERAGE MARKED THE HIGHEST
CYBERJAYA, 8 MARCH 2018 – Communications and Multimedia Consumer Forum of Malaysia (CFM) received 4,746 complaints related to communications and multimedia services from all over Malaysia in 2017. Out of the total number of complaints, CFM successfully resolved 86%...
CFM GAGS & COFFEE: SMART CONSUMER SKETCH
KOTA KINABALU, 17 MARCH 2018 – Committed towards empowering consumers, the Communications and Multimedia Consumer Forum of Malaysia (CFM) presents “CFM Gags and Coffee: Smart Consumer Sketch” in Padang Merdeka today to share information on telecommunications issues...
CONSUMERS CAN AVOID BEING DECEIVED BY KNOWING HOW TO IDENTIFY SCAMS
CYBERJAYA, 5 DECEMBER 2017 – A telephone number is one of the most valuable personal data in the digital world today and criminals might use it to scam the public and commit fraud. Recently, various cases involving consumers who suffered losses of up to hundreds of...
INFORMATION ON TELECOMMUNICATIONS AND MULTIMEDIA SHARED WITH CONSUMERS IN PERLIS
Communications & Multimedia Consumer Forum of Malaysia(CFM) Suruhanjaya Komunikasi & Multimedia Malaysia (MCMC) Off Persiaran Multimedia, Jalan Impact 63000 Cyberjaya, Selangor Darul Ehsan Tel: +603 8320 9033 Fax: +603 8320 9083 www.cfm.my INFORMATION...
Mass Communication Carnival (MCoC), UiTM
In conjunction with CFM 8th Knowledge Sharing Session (KSS) Selangor Edition Program Schedule: 30 October 2017 – 1 November 2017 (Monday – Wednesday) / Masscomm Square, FKPM UiTM Download schedule here.
NEW CHALLENGE IN THE COMMUNICATION WORLD TODAY DISCUSSED IN THE PROGRAM #MCoC17 – IN CONJUNCTION WITH CFM 8th KNOWLEDGE SHARING SESSION (KSS) SELANGOR EDITION
SHAH ALAM, 30 OCTOBER 2017 – The Faculty of Communication and Media Studies (FCMS), from Universiti Teknologi MARA (UiTM) Shah Alam with the support of Communications & Multimedia Consumer Forum of Malaysia (CFM) is organizing a program called Mass Communication...
CFM COMMITTED IN PROTECTING CONSUMER RIGHTS WITH IMPROVED INITIATIVES ON CONSUMER ISSUES
CFM 2017 ANNUAL GENERAL MEETING WELCOMES NEW BOARD OF COUNCILLORS CYBERJAYA, 5 OCTOBER 2017 – The Communications and Multimedia Consumer Forum of Malaysia (CFM) held CFM 2017 Annual General Meeting (AGM) at Malaysian Communications and Multimedia Commission (MCMC)...
CFM NEW BOARD OF COUNCILORS 2017-2019
NO. ORGANISATION POSITION NAME 1 PERSATUAN PENGGUNA KEDAH (CAKE) CHAIRPERSON (Permanent) MOHAMAD YUSRIZAL DATO' YUSOFF (Alternate) MAWARDI NAYAN 2 ALTEL COMMUNICATIONS SDN BHD DEPUTY CHAIRPERSON (Permanent) AZIZAN MOHD AFANDI (Alternate) ELEENA MARLINI HALIM 3...
CONSUMERS CAN LOSE BIG FROM DIGITAL PIRACY
CYBERJAYA, 7 SEPTEMBER 2017 - As an organization that focuses on consumers’ rights, the Communications and Multimedia Consumer Forum of Malaysia (CFM) urged consumers to be more vigilant against the dangers of digital piracy that can affect them. Consumers get...
ESSENTIAL TIPS FOR HAJJ PILGRIMS TO STAY CONNECTED WITH LOVED ONES WITHOUT WORRYING TELEPHONE BILLS
CYBERJAYA, 7 AUGUST 2017 – Being away from home requires consumers to learn the usage hacks of smartphone to stay connected with friends and family without incurring excessive telephone charges. This year’s Hajj season, a total of 30,200 Malaysian Hajj pilgrims will...
CFM FORUM 2017: #MYdigitalEvo CONNECTING THE CONSUMERS WITH THE INDUSTRY – AN INTELLECTUAL DISCOURSE PLATFORM ON THE RAPID GROWTH OF DIGITAL SERVICES
CYBERJAYA, 24 MAY 2017 – In celebrating the World Telecommunication and Information Society Day (WTISD) 2017, the Communications and Multimedia Consumer Forum of Malaysia (CFM) is committed to empower the consumers by organizing the #MYdigitalEvo forum. Upholding the...
CFM CELEBRATES WORLD CONSUMER RIGHTS DAY WITH INDUSTRY KNOWLEDGE SHARING SESSION – CFM DISCUSSES ISSUES FACED BY DIGITAL CONSUMERS IN MALAYSIA
IPOH, 22 MARCH 2017 – In conjunction with the World Consumer Rights Day (WCRD) 2017, the Communications and Multimedia Consumer Forum of Malaysia (CFM) takes another step towards building an empowered consumer with the organization of the 6th edition of its Industry...
KEEP YOURSELF INFORMED OF THE SERVICE DURING INTERMITTENT SERVICE INTERRUPTIONS – CFM ADVISES CONSUMERS TO CONTACT SERVICE PROVIDERS FOR ASSISTANCE
CYBERJAYA, 16 NOVEMBER 2016 – As part of the spectrum reallocation exercise that was recently announced by the Malaysian Communications and Multimedia Commission (MCMC), the designated Service Providers (SP) will be scheduling recalibration work on their base...
CFM CONTINUES TO EMPOWER CONSUMERS WITH INDUSTRY KNOWLEDGE SHARING SESSION IN JOHOR – CFM ENCOURAGES CONSUMERS TO UNDERSTAND BASIC CONSUMER RESPONSIBILITIES
JOHOR BAHRU, 9 NOVEMBER 2016 – The internet and social media has significantly helped the public become a smarter and better-informed consumer, particularly those who seek to find solutions to the problems that they are facing with their communications and...
ENHANCING CONSUMER EXPERIENCE IN TELCO COMPLAINTS MANAGEMENT – CFM 16TH ANNUAL GENERAL MEETING SHOWS NUMEROUS WAYS TO ENHANCE CONSUMER EMPOWERMENT IN MALAYSIA
KUALA LUMPUR, 28 SEPTEMBER 2016 – The Communications and Multimedia Consumer Forum of Malaysia (CFM) held its 16th Annual General Meeting in The Malaysian Communications and Multimedia Commission (MCMC) auditorium today. At today’s AGM, CFM discussed...
STAYING CONNECTED WITH LOVED ONES DURING HAJJ WITHOUT TELCO BILL SHOCK – CFM OFFERS IMPORTANT TIPS ON INTERNATIONAL ROAMING WITH YOUR MOBILE PHONE
KUALA LUMPUR, 6 SEPTEMBER 2016 – As thousands of Malaysians go to Saudi Arabia to perform the Hajj, the Communications and Multimedia Consumer Forum of Malaysia (CFM) would like to offer some useful tips and recommendations to all international travelers and...
MY MOBILE RIGHTS (MMR) APP FAQs
WHAT IS THE MY MOBILE RIGHTS (MMR) APPLICATION? MMR is an application that developed by the Communications and Multimedia Consumer Forum of Malaysia (CFM) as one of the initiatives under the Consumer Empowerment Plan (CEP) by the Malaysia Communications and...
MY MOBILE RIGHTS: MALAYSIA’S FIRST ONE-STOP TELCO CONSUMERS’ COMPLAINT SUBMISSION MOBILE APPLICATION IN MALAYSIA – CFM WANTS TO EMPOWER CONSUMERS WITH SELF – REGULATORY APPROACH
KUALA LUMPUR, 28 APRIL 2016 – CFM continues to reach the consumers by introducing its first mobile application, MY Mobile Rights (MMR). Looking at the rising number of smart phone users in Malaysia, the app is developed with the objective to facilitate consumer...
PREPAID SIM CARDS FALSE REGISTRATION ON RISE : CFM DETERMINED TO PROTECT CONSUMERS’ RIGHTS
KUALA LUMPUR, 19 APRIL 2016 – The Communications and Multimedia Consumer Forum of Malaysia (CFM) remains resolute in protecting consumers’ rights on communications and multimedia issues such as the false registration of prepaid SIM cards. In 2015, CFM received 89...
ENTERTAINMENT ON-THE-GO
UiTM MELAKA TEAMS UP WITH CFM TO CREATE POSITIVE IMPACT WITH ViRAL16 (VOICE IS RAISED ANONYMOUSLY)
MELAKA, 23 FEBRUARY 2016 – The Faculty of Communication and Media Studies (FKPM), Universiti Teknologi MARA (UiTM) Melaka, together with The Communications and Multimedia Consumer Forum of Malaysia (CFM) organized an awareness event, ViRAL16 (Voice is Raised...
“VIRAL-VOICED IS RAISED ANONYMOUSLY” IN CONJUNCTION WITH 10TH YEARS CELEBRATION OF THE FACULTY OF COMMUNICATION AND MEDIA STUDIES 15TH ANNIVERSARY OF COMMUNICATIONS AND MULTIMEDIA CONSUMER FORUM OF MALAYSIA
CFM RESOLVES 97% TELECOMMUNICATIONS CONSUMER COMPLAINTS RECEIVED IN 2015
KUALA LUMPUR, 11 FEBRUARY 2016 – The Communications and Multimedia Consumer Forum of Malaysia (CFM) recorded an increase in the number of telecommunications consumers’ complaints received for 2015. With the rapidly developing communications industry in Malaysia,...
TELCOS TO GIVE REBATES TO MALAYSIAN PREPAID CUSTOMERS FROM 1 JANUARY 2016 UNTIL 31 DECEMBER 2016
KUALA LUMPUR, 28 DECEMBER 2015 – In line with the Government’s announcement during Budget 2016 in October, telecommunication companies will give rebates to individual prepaid customers who are Malaysian nationals, for one year throughout 2016. The rebate...
CFM INITIATIVES ON REPORTING OF UNSOLICITED SMS IN MALAYSIA
KUALA LUMPUR, 12 NOVEMBER 2015 – Due to the increasing number of unsolicited mobile SMS messages in Malaysia in recent months, the Communications and Multimedia Consumer Forum of Malaysia (CFM) is looking at addressing any complaints resulting from this trend by...
CFM REFLECTS ON 15TH ANNUAL GENERAL MEETING – WELCOMES NEW BOARD OF COUNCILLORS
KUALA LUMPUR, 28 OCTOBER 2015 – The Communications and Multimedia Consumer Forum of Malaysia (CFM) itself underwent a transitions with the newly elected Board of Councillors at the 15th CFM Annual General Meeting held at Menara Kuala Lumpur. At today’s 15th Annual...
“CONSUMER EMPOWERMENT IN SARAWAK” PROMISE WITH CFM INDUSTRY KNOWLEDGE SHARING SESSION
KUCHING, 15 SEPTEMBER 2015 – With the mobile phone penetration in Malaysia exceeding 150 per cent, it is become increasingly common for telecommunications consumers to have issues on Communications and Multimedia services in Malaysia. This is reflected in the 147 new...
CELEBRATES #CFMMERIAHRAYA OPEN HOUSE WITH THE LAUNCHING OF CFM NEW LOGO AND MASCOT
CELEBRATES #CFMMERIAHRAYA OPEN HOUSE WITH THE LAUNCHING OF CFM NEW LOGO AND MASCOT 30 JUL 2015, BY CELEBRATES #CFMMERIAHRAYA OPEN HOUSE WITH THE LAUNCHING OF CFM NEW LOGO AND MASCOT KUALA LUMPUR, 30 JULY 2015 – “In the spirit of Aidilfitri, the Communications and...
“CFM ISTIMEWA RAMADAN” PROJECT HANDLING OUT BUBUR LAMBUK TO THE CONSUMERS IN KUALA LUMPUR
KUALA LUMPUR, 10 JULY 2015: While we are still in the holy month of Ramadan, Director of the Communication and Multimedia Consumer Forum of Malaysia (CFM), Mr Ahmad Izham Khairuddin took the streets along Dataran Medan Pasar together with his CFM staff to mark the end...
CFM CONTINUES TO MOVE FORWARD WITH “12 HOUR DOODLE MARATHON”– FIRST IN MALAYSIA!
KUALA LUMPUR, 23 MAY 2015 – “Art is a form of expression that transcends all boundaries”. This year, the Communications and Multimedia Consumer Forum of Malaysia (CFM) celebrates the World Telecommunication and Information Society Day 2015 (WTISD) with a totally...
TELCOS TO DELIVER ON MINISTER’S DIRECTIVE FOR USAGE-BASED APPLICATION OF GST ON PREPAID
KUALA LUMPUR, 14 MAY 2015 – The telecommunications industry supports the Government’s decision to apply goods and services tax (GST) only upon usage of prepaid services. The telcos understand the call for a more future-oriented application and welcome the Minister of...
CFM MY MOBILE RIGHTS: STRIVE FOR BETTER SELF SERVE CONSUMER EXPERIENCE
KUALA LUMPUR, 15 MAY 2015 – In conjunction with the World Telecommunication and Information Society Day 2015 (WTISD), the Communications and Multimedia Consumer Forum of Malaysia (CFM) is introducing a new mobile application for all telecommunication and multimedia...
FAQs on GST on TELCO SERVICES
As many of you may already be aware, the Government will be introducing the Goods and Services Tax (GST), which will be implemented on 1 April 2015. Essentially, GST is a 6% tax that will be incurred on all items consumed in Malaysia (except for items specifically...
IMPLEMENTATION OF GST ON GOODS & SERVICES IN THE TELECOMMUNICATIONS SECTOR – Price of reloads remain the same
KUALA LUMPUR – To meet the requirement by the Government on the implementation of the Goods and Services Tax (GST), goods and services consumed in the telecommunications sector will be subjected to GST effective 1 April 2015. GST implementation is part of the...
NURTURING SMART CONSUMERS THROUGH CFM INDUSTRY KNOWLEDGE SHARING SESSION
NURTURING SMART CONSUMERS THROUGH CFM INDUSTRY KNOWLEDGE SHARING SESSION 20 MAR 2015, BY NURTURING SMART CONSUMERS THROUGH CFM INDUSTRY KNOWLEDGE SHARING SESSION KOTA KINABALU, 20 MARCH 2015 – The Communications and Multimedia Consumer Forum of Malaysia (CFM) hosted...
IMPLEMENTATION OF GST ON GOODS & SERVICES IN THE TELECOMMUNICATIONS SECTOR – Clarification On 6% Gst For Prepaid Top Ups
KUALA LUMPUR – A meeting was held between the telco industry and the Customs Department today to clarify on GST implementation for prepaid services. During the meeting, the following was agreed: Reload for prepaid is subjected to GST upon activation. The value of the...
CFM HOSTED A FORUM IN CONJUCTION WITH THE WORLD TELECOMMUNICATIONS AND INFORMATION SOCIETY DAY – The inaugural forum was held to increase consumer awareness and rights
Kuala Lumpur, 16 May 2014 – The Communications and Multimedia Consumer Forum of Malaysia (CFM) hosted the Forum in conjunction with the World Telecommunications and Information Society Day yesterday. The event was held at the Le Meridien, KL Sentral and was officiated...
CFM organizes Short Video Contest to promote consumer rights
KUALA LUMPUR, 13 March 2014 – Communications and Multimedia Consumer Forum of Malaysia (CFM) would like to announce that CFM is organizing a short video contest in conjunction with World Consumer Rights Day in its efforts to promote better consumer awareness of their...
PRECAUTION AGAINST CONSEQUENCES OF LOSING A MOBILE PHONE
KUALA LUMPUR, 12 September 2013 – With the increased availability and affordability of smartphones, more and more of our sensitive and personal information will be easily accessible, cross referenced and integrated through our device. As personal and private data...
CFM HOLDS 13TH AGM IN BIRD SANCTUARY
KUALA LUMPUR, 23 August 2013 – The Communications and Multimedia Consumer Forum of Malaysia (CFM) welcomed the new line-up of councilors at their 13th Annual General Meeting at the KL Bird Park on Thursday, 22nd August 2013. Dr. Elistina Abu Bakar from Malaysian...
Users To Know Better Of Their Rights To Communication Services Through CFM at Ipoh
14 MAY 2010, BY CFM Ipoh, Perak - The Communications and Multimedia Consumer Forum of Malaysia (CFM) with the Malaysian Communications and Multimedia Commission (MCMC) Multimedia and Communications, has participated in an awareness seminar at Suruhanjaya Komunikasi...
Review of The General Consumer Codes by Communications and Multimedia Consumer Forum of Malaysia
06 MAY 2010, BY CFM In conjunction with the General Consumer Code (GCC) Review Workshop, the Communications and Multimedia Consumer Forum is organising a Forum for Discussion on current Communications and Multimedia service issues such as curbing SMS spams, fair...
Users To Know Better of Their Rights To Communication Services Through CFM at Kuantan
29 APR 2010, BY CFM Kuantan, Pahang - The Communications and Multimedia Consumer Forum of Malaysia (CFM) with the Malaysian Communications and Multimedia Commission (MCMC) Multimedia and Communications, has jointly organised a consumer seminar at Suruhanjaya...
Users To Know Better of Their Rights To Communication Services Through CFM at Rantau
29 APR 2010, BY CFM Rantau, Negeri Sembilan - The Communications and Multimedia Consumer Forum of Malaysia (CFM) with the Malaysian Communications and Multimedia Commission (MCMC) Multimedia and Communications, has jointly organised a consumer seminar at Suruhanjaya...
CFM Empowers Consumers and Champions Consumer Rights in Communications and Multimedia Services at Kuala Terengganu
01 APR 2010, BY CFM Kuala Terengganu, Terengganu- The Communications and Multimedia Consumer Forum of Malaysia (CFM) with Malaysian Communications and Multimedia Commission (MCMC) Multimedia and Communications, organised a consumer seminar at the Terengganu Trade...
CFM Empowers Consumers and Champions Consumer Rights in Communications and Multimedia Services at Kota Kinabalu
19 MAR 2010, BY CFM Kota Kinabalu, Sabah - The Communications and Multimedia Consumer Forum of Malaysia (CFM) with Malaysian Communications and Multimedia Commission (MCMC) Multimedia and Communications, organised a consumer seminar at the in Kota Kinabalu, Sabah...
Users To Know Better Of Their Rights To Communication Services Through CFM at Cyberjaya
17 MAR 2010, BY CFM Cyberjaya, Selangor - The Communications and Multimedia Consumer Forum of Malaysia (CFM) with the Malaysian Communications and Multimedia Commission (MCMC) Multimedia and Communications, has jointly organised a consumer seminar at Suruhanjaya...
Users To Know Better of Their Rights To Communication Services Through CFM at Pendang
17 MAR 2010, BY CFM Pendang, Kedah - The Communications and Multimedia Consumer Forum of Malaysia (CFM) with YB Puan Suraya Yaacob, ADUN N.19 Sungai Tiang, the Malaysian Communications and Multimedia Commission (MCMC) Multimedia and Communications, has jointly...
CFM Empowers Consumers and Champions Consumer Rights in Communications and Multimedia Services at Kuching
16 MAR 2010, BY CFM Kuching, Sarawak - The Communications and Multimedia Consumer Forum of Malaysia (CFM) with Malaysian Communications and Multimedia Commission (MCMC) Multimedia and Communications, organised a consumer seminar at the in Hilton Kuching, Sarawak...
Consumer Seminar & Public Consultation
08 MAR 2010, BY CFM Persada, Johor - The Communications and Multimedia Consumer Forum of Malaysia (CFM), in collaboration with the Malaysian Communications and Multimedia Commission (MCMC) will be conducting a consumer seminar and public consultation at the Johor...
CFM Empowers Consumers and Champions Consumer Rights in Communications and Multimedia Services
24 FEB 2010, BY CFM Penang - The Communications and Multimedia Consumer Forum of Malaysia (CFM), in collaboration with the Malaysian Communications and Multimedia Commission (MCMC), SEAMEO-RECSAM and the Consumer Association of Penang (CAP), organised a consumer...
CFM’s response to public concerns on Credit Card Fraud & Identity Theft
CFM’s response to public concerns on Credit Card Fraud & Identity Theft 20 JAN 2009, BY CFM Kuala Lumpur, 20 January 2009 – There have been recent comments in the media from readers concerning the credit card fraud and identity theft using mobile phones. The...
CFM’s response to public concerns on SMS contests and mobile phone radiation
18 JAN 2009, BY CFM Kuala Lumpur, 18 January 2009 – There have been recent comments in the media from readers concerning the pitfalls of SMS contests and the potential dangers of radiation from the use of mobile phones. The Communications and Multimedia Consumer Forum...