MCMC NEXUS is a nationwide mobile application developed by the Malaysian Communications and Multimedia Commission (MCMC) to provide real-time...
ABOUT US
ESTABLISHED ON 13 FEBRUARY 2001 UNDER THE COMMUNICATIONS AND MULTIMEDIA ACT 1998 (CMA 98)
AN INDUSTRY FORUM THAT FACILITATES SELF-REGULATION THROUGH ADVOCACY AND PROTECTS THE RIGHTS OF THE CONSUMERS OF THE COMMUNICATIONS AND MULTIMEDIA SECTOR
REPRESENTED BY THE SUPPLY-SIDE MEMBERS (SERVICE PROVIDERS) AND DEMAND-SIDE MEMBERS (CONSUMER ASSOCIATIONS, EDUCATION INSTITUTES, ACADEMICIANS AND INDIVIDUALS)
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A Benchmarking Article on the Correlation between Digital Literacy and Digital Communication Skills
Communications and Multimedia Consumer Forum of Malaysia (CFM)
UNDERSTANDING INTERNATIONAL ROAMING
In today's highly interconnected world, staying connected while travelling abroad is essential. Whether for business, keeping in touch with family...
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Communications & Multimedia Consumer Forum of Malaysia
COMMUNICATIONS AND MULTIMEDIA CONSUMER FORUM OF MALAYSIA (CFM)
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π 9 October 2026 | Centrepoint, Petaling Jaya ![]()
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π± Smart Phones, Smarter Seniors β itβs never too late to stay safe online! π‘οΈ![]()
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Scam messages, suspicious links and online tricks can catch anyone off guard. So, how do we spot the warning signs before itβs too late? π![]()
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Thatβs what we chatted about today with the lovely folks at Golden Kawan Senior Activity Centre! π![]()
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Our CFM Chairman, Ms. Yap Yoke Har, shared some useful tips on recognising scam messages, spotting red flags and staying one step ahead of online scammers. The best part? Everyone joined in, asked questions and shared their thoughts. It was a wonderful reminder that learning about online safety doesnβt have to be complicated β and youβre never too old to learn something new! π![]()
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We also introduced CFM and shared how we help consumers understand and protect their rights when it comes to communications and multimedia services.![]()
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A big thank you to Ms. Casey, Founder, and Mr. Michael, Co-Founder of Golden Kawan Senior Activity Centre, for welcoming us and making this session possible. π«Ά![]()
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Letβs keep learning, looking out for one another and staying safe online β because being a smart digital consumer has no age limit! ![]()
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Another stop, more conversations, and more communities empowered. Thatβs what CFM DE TOUR 2026: 25 Tahun Bersama Pengguna is all about! β¨![]()
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#25TahunBersamaPengguna #CFMDeTour2026 #ConsumerRights #OnlineSafety
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π 8 October 2026 | ASTRO, Bukit Jalil, Kuala Lumpurβ![]()
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As part of CFMβs ongoing efforts to operationalise compliance, the CFM team visited ASTRO on 8 October 2026 to conduct an awareness and adoption workshop on the Opt-In Sub-Code.β![]()
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Led by CFMβs CEO, Puan Norina Yahya and Codes team, the session began with an overview of the General Consumer Code (GCC), followed by a deeper look at the Opt-In Sub-Code and its key requirements.β![]()
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The session was proved to be highly interactive, with approximately 26 representatives from ASTROβs Legal, Sooka, Regulatory and other relevant departments actively participating in discussions and raising questions from their respective areas of work.β![]()
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Through practical scenarios, shared perspectives and discussions on possible solutions, participants explored how the Sub-Codeβs requirements could be applied within their day-to-day operations.![]()
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The workshop concluded with an engaging quiz that put participantsβ understanding to the test, sparking some friendly competition in both speed and accuracy! Feedback from the post-event survey and quiz results also indicated improved understanding of the Sub-Code and its practical application.β![]()
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CFM extends its sincere appreciation to Puan Sharifah Diana, Senior AVP, Regulatory and Stakeholder Management together with her team for organising the session and welcoming us for a tour of ASTROβs radio stations.β![]()
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We look forward to continued collaboration with industry partners to strengthen compliance, promote responsible practices and uphold consumer interests.β![]()
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#ASTRO #CFM #SubCode #OptIn