TENTANG KAMI

Ditubuhkan pada 13 Februari 2001 dibawah Akta Komunikasi dan Multimedia 1998 (AKM 98)

Forum Industri yang memudahkan kawal selia kendiri menerusi advokasi dan melindungi hak pengguna komunikasi dan multimedia

Diwakili pihak pembekal (penyedia perkhidmatan) dan permintaan (persatuan pengguna, institusi pendidikan, ahli akademik atau individu)

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MCMC NEXUS

MCMC NEXUS

MCMC NEXUS ialah sebuah aplikasi mudah alih peringkat kebangsaan yang dibangunkan oleh Suruhanjaya Komunikasi dan Multimedia Malaysia (MCMC). Aplikasi ini bertujuan untuk memberikan gambaran nyata (real-time) tentang prestasi rangkaian mudah alih serta pengalaman...

Validity of a Prepaid Service

Validity of a Prepaid Service

In telecommunications, the validity of a prepaid service is similar to its service expiration date. As an expiration date indicates how long you can use your credit or data before it becomes inactive, prepaid validity determines how long your prepaid service remains...

media sosial

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Communications & Multimedia Consumer Forum of Malaysia

Communications & Multimedia Consumer Forum of Malaysia

COMMUNICATIONS AND MULTIMEDIA CONSUMER FORUM OF MALAYSIA (CFM)

Communications & Multimedia Consumer Forum of Malaysia Communications & Multimedia Consumer Forum of Malaysia is in Selangor.

1 day ago

Communications & Multimedia Consumer Forum of Malaysia
π“π‘πšπ­β€™π¬ 𝐚 π–π«πšπ©! πŸŽ‰ | π‚π…πŒ 𝐊𝐧𝐨𝐰π₯𝐞𝐝𝐠𝐞 π’π‘πšπ«π’π§π  π’πžπ«π’πžπ¬ πŸπŸŽπŸπŸ” (π’πžπ«π’πžπ¬ πŸ‘)πŸ“ 23 October 2026 | Cyberjaya, SelangorComplaints are never just about the issue raised β€” it’s also about how they’re handled, how long it takes to resolve them, and whether consumers feel heard along the way.That was at the heart of our final CFM Knowledge Sharing Series 2026, where 20 members from the Demand and Supply categories came together to discuss β€œFrom Complaint to Resolution: Understanding CFM’s Complaint Handling Process.”From the challenges faced by Service Providers to the expectations of consumers, the discussion offered a chance to look at complaint handling from different angles, share experiences, and explore how we can work better together to get complaints resolved more fairly and efficiently.Different roles, different perspectives β€” but one shared goal: a better experience for consumers.And with that, we wrap up all three KSS sessions for 2026! A big thank you to everyone who took part, shared openly, and made these sessions worthwhile. Here’s to more conversations and stronger collaboration ahead! πŸ’™#25TahunBersamaPengguna #CFM ... See MoreSee Less

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Communications & Multimedia Consumer Forum of Malaysia Communications & Multimedia Consumer Forum of Malaysia is in Selangor.

4 days ago

Communications & Multimedia Consumer Forum of Malaysia
π‚π…πŒ 𝐃𝐄 π“πŽπ”π‘ πŸπŸŽπŸπŸ”: πŸπŸ“ 𝐓𝐀𝐇𝐔𝐍 ππ„π‘π’π€πŒπ€ 𝐏𝐄𝐍𝐆𝐆𝐔𝐍𝐀 – 𝐏𝐔𝐒𝐀𝐓 π€πŠπ“πˆπ•πˆπ“πˆ 𝐖𝐀𝐑𝐆𝐀 π„πŒπ€π’ (𝐏𝐀𝐖𝐄) 𝐒𝐔𝐁𝐀𝐍𝐆 π‰π€π˜π€πŸ“ 23 October 2026 | Subang Jaya, SelangorA suspicious message pops up on your phone. Would you know what to do? πŸ‘€That was one of the important things we explored with the lovely community at Pusat Aktiviti Warga Emas (PAWE) Subang Jaya today!Our Chairman, Ms. Yoke Har, also shared practical tips on recognising online scams, understanding the process of lodging complaints, and staying safe in the digital world. From spotting suspicious SMS messages to knowing what steps to take when facing issues with communications and multimedia services, participants gained useful insights to help them navigate the digital world with greater confidence. πŸ’‘The session also provided an opportunity for CFM to get participants to ask questions, share experiences and learn more about CFM’s role in helping consumers understand their rights and seek assistance through the appropriate complaint channels.A heartfelt thank you to Mr. Richard Chew and the PAWE Subang Jaya team for welcoming us and making this meaningful engagement possible. We truly appreciate the opportunity to connect with the community and promote greater consumer awareness. πŸ€πŸ’™Remember, being a smart digital consumer means knowing how to protect yourself, recognising when something is wrong, and knowing where to seek help! πŸ“±βœ¨Another stop, more conversations, and more communities empowered. That’s what CFM DE TOUR 2026: 25 Tahun Bersama Pengguna is all about!#25TahunBersamaPengguna #CFMDeTour2026 #ConsumerRights #PAWESubangJaya #OnlineSafety ... See MoreSee Less

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Communications & Multimedia Consumer Forum of Malaysia

2 weeks ago

Communications & Multimedia Consumer Forum of Malaysia
🌐 π‚π…πŒ 𝐚𝐭 πŽπ’π‡ 𝐌𝐞𝐠𝐚 πƒπšπ² πŸπŸŽπŸπŸ” 𝐚𝐭 𝐌𝐚π₯𝐚𝐲𝐬𝐒𝐚 𝐀𝐒𝐫𝐩𝐨𝐫𝐭𝐬 𝐇𝐨π₯𝐝𝐒𝐧𝐠𝐬 ππžπ«π‘πšπβœ¨πŸ“ 15 October 2026 | Malaysia Airports Holdings Berhad, KLIA, SepangCFM had the pleasure of engaging with MAHB staff on awareness at the booth, by giving a short brief and interactive quizzes to promote consumer awareness and guide consumers on the process of lodging complaints. Our sincere appreciation goes to Dato’ Mohd Izani Ghani, Managing Director of Malaysia Airports, for taking the time to visit our booth, and to Captain Mazlan Fauzi (Rtd), Head of Industrial Relations & Occupational Safety and Health (IR&OSH) at MAHB, for welcoming CFM and providing a platform to empower MAHB staff with knowledge of their consumer rights.We would also like to thank all for their enthusiastic participation! We hope you walk away with new valuable knowledge from our sessions and gained a clearer understanding.At CFM, we believe that being a smart consumer starts with knowing your rights. Every consumer deserves to be informed and empowered!πŸ“±#CFM #ConsumerAwareness #ConsumerRights #MalaysiaAirports #OSHMegaDay2026 ... See MoreSee Less

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