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menu
  • Home
  • About Us
    • Corporate Overview
    • Functions
    • Organisation Structure
    • Board of Councilors
    • The Secretariat
    • Join Us
  • Complaints Redress
    • Overview
    • Making A Complaint
      • Your Rights
      • How We Can Help
      • When We Can Help
      • What We Can or Cannot Do
    • Self-Manage Your Complaint
      • How To Complaint
      • Aduan System
      • How To Lodge a Complaint?
      • The Complaint Cycle
      • What Happens After My Complaint Has Been Lodged?
    • Our Complaints Management
      • How We Handle Complaints
      • Complaints That We Deal With
      • An Appropriate And Timely Resolution
      • Making It Right
      • Accepting CFM’s Recommended Resolution
    • Aduan MCMC System User Guide
  • Our Codes
    • General Consumer Code
      • PART 1 : Introduction
      • PART 2 : Rules of the Code
      • PART 3 : Complaints Handling
      • PART 4 : Code Compliance by Service Providers
      • PART 5 : Reporting
      • PART 6 : Monitoring, Review & Amendments
    • Internet Access Code
      • PART 1 : Introduction
      • PART 2 : General Rules of the Code For Internet Access Service Providers
      • PART 3 : Review and Amendments
  • Media Centre
    • Media Centre
    • Press Release
    • Media Coverage
  • Membership
    • Member Announcements
    • Members List
    • Become A Member
  • Contact Us
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