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CFM
Consumer Forum of Malaysia
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PART 1 : Introduction
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PART 2 : General Rules of the Code For Internet Access Service Providers
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Home
About Us
Corporate Overview
Functions
Organisation Structure
Board of Councilors
The Secretariat
Join Us
Complaints Redress
Overview
Making A Complaint
Your Rights
How We Can Help
When We Can Help
What We Can or Cannot Do
Self-Manage Your Complaint
How To Complaint
Aduan System
How To Lodge a Complaint?
The Complaint Cycle
What Happens After My Complaint Has Been Lodged?
Our Complaints Management
How We Handle Complaints
Complaints That We Deal With
An Appropriate And Timely Resolution
Making It Right
Accepting CFM’s Recommended Resolution
Aduan MCMC System User Guide
Our Codes
General Consumer Code
PART 1 : Introduction
PART 2 : Rules of the Code
PART 3 : Complaints Handling
PART 4 : Code Compliance by Service Providers
PART 5 : Reporting
PART 6 : Monitoring, Review & Amendments
Internet Access Code
PART 1 : Introduction
PART 2 : General Rules of the Code For Internet Access Service Providers
PART 3 : Review and Amendments
Media Centre
Media Centre
Press Release
Media Coverage
Membership
Member Announcements
Members List
Become A Member
Contact Us
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