In order to lodge a new complaint, user can follow the steps as per link below:
https://aduan.skmm.gov.my/Manual/MCMC_User_Guide.pdf
Types of Complaint
There are two types of complaints.
- Complaint already lodged with Service provider
- New Complaint.
Complaint already lodged with SP.
If there is an existing complaint lodged with service provider, user click on “Yes” button and the following fields will appear.
- Service Provider
- Complaint ID
- IC Number/Passport Number
- Phone Number
